Question Answer

Feel free to give us a call or send us a short message; we’ll try our best to assist you. In the meantime some of the things we are asked most often are just below

FAQs

General Question From Guests

Guests can cancel up to 48 hrs before arrival and a full refund will be given. If guests cancel later than 48 hrs before arrival a 50% refund will be given.

You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.

During the winter, enjoy nearby recreation like snowboarding and snow tubing, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the spa tub.

Yes. Nearby restaurants include Crazy Horse (2.7 mi), Loobies (3.6 mi), and Abbott's Restaurant & Bar (3.7 mi).

Yes, there is a kitchenette which also includes a microwave and cookware.

Carriage hills retreat rental is located a short 5-minute walk from Horseshoe Valley.

You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM.